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// Everything you need to know about Candle Story

01 What is Candle Story?
Candle Story is a price action study platform built for developing forex traders. Load any London session from 2016 to 2025, study the candlestick chart, and read an AI-generated narrative that breaks down how price moved — candle by candle — in plain, direct language focused purely on price behaviour.
02 Who is Candle Story built for?
Retail forex traders who are serious about improving — typically six months to two years in, studying price action, and working toward passing a prop firm challenge. If you want to understand why price moves the way it does during the London open, this was built for you.
03 Which pairs and sessions are covered?
At launch: GBP/JPY, EUR/USD, and XAU/USD (Gold) across the London session (06:00–10:00 GMT), with nine years of data from 2016 to 2025. Additional pairs and sessions — New York, Asian — are on the roadmap and coming in future updates.
04 What timeframes are available?
Five timeframes: 5-minute, 10-minute, 15-minute, 30-minute, and 1-hour. Access depends on your plan — Starter includes 1H and 30M, Pro adds 15M and 10M, and Elite unlocks all five including 5M. Each timeframe generates its own AI narrative and session brief, so you can study the same session from multiple perspectives.
05 How do the AI narratives work?
Select a pair, date, and timeframe — the AI reads the raw OHLC data for that session and writes two outputs: a candle-by-candle narrative describing how price moved through the session, and a structured session brief summarising the key levels, ranges, and turning points. No candlestick jargon — just price.
06 What does the Starter plan include?
The Starter plan is £19.99/month and includes one trading pair (GBP/JPY or EUR/USD), the 1H and 30M timeframes, the full 2016–2025 London session archive, AI candle-by-candle narratives and session briefs, and 250 AI generations per month. A 14-day free trial is included — a card is required to start, but you won't be charged until day 15. XAU/USD (Gold) and lower timeframes (15M, 10M, 5M) require Pro or Elite. PDF export is available on the Elite plan.
07 How do I start my free trial?
Click "Start free trial" on the homepage, create your account, then add your card details to activate your 14-day trial. You won't be charged anything today — if you don't cancel before day 14, your Starter plan begins automatically on day 15 and your card on file will be charged. You'll receive an email reminder 1–2 days before this happens.
08 Can I export my sessions as a PDF?
PDF export is available on the Elite plan. Once a narrative is generated, Elite users can export it as a branded PDF — covering either the candle-by-candle breakdown or the session brief. Useful for building a personal study library or reviewing sessions offline.
09 Can I use Candle Story on mobile?
Yes. The platform is fully responsive across phone, tablet, and desktop. The chart and narrative layout adjust automatically — so you can study sessions wherever you are, not just at a desk.
10 How do I contact support?
Email hello@candlestory.co — we reply personally to every message, no bots.